GARDEN OF SUN HOTEL
QUALITY POLICY

As Garden of Sun Hotel, our quality policy is to:

• Establish and maintain a service approach focused on “Guest and Employee Satisfaction” through our internationally accredited Quality Management System established in accordance with ISO standards, ensuring unconditional guest satisfaction and appropriate employee satisfaction.

• Prevent pollution at its source, attach importance to recycling, and promote environmental awareness among all our employees.

• Ensure the safety of our guests and employees; to prevent occupational accidents and diseases by identifying Occupational Health and Safety (OHS) risks and taking necessary measures to minimize these risks.

• Establish an exemplary management and operational system by using continuous measurement and improvement mechanisms.

• Continuously train and develop ourselves with the full participation of all our employees.

WE COMMIT TO CARRYING OUT AND CONTINUOUSLY IMPROVING ALL THE SERVICES WE PROVIDE IN ACCORDANCE WITH INTERNATIONAL STANDARDS ISO 9001:2015, ISO 22000:2018, ISO 14001:2015, ISO 45001:2018, AND ISO 10002:2018.