About us

Slides are located at the children’s poolside and are available for guests aged 12 or younger.

Check-ins to Garden of Sun Hotel rooms start at 14:00 and check-outs should be completed at the latest 12:00. No pets are allowed at the facilities. The use of outdoor areas offering services at the facility depends on the seasonal conditions.

2+2 or 3+1 accommodations in rooms other than family rooms or some exclusive rooms may cause a crowded feeling in the room and the comfort offered by any additional bed provided may be far away from the comfort of a fixed bed.

All-inclusive accommodations at the facilities start with lunch, include as many dinner sessions as the number of nights spent, and end with breakfast at the checkout.

Where the room for stay is a family room, or suite room (or a similar one), or an exclusive type of room, no fee refund shall be made if any guest checks out of the hotel early.

Smoking is not permitted in our rooms and indoor areas throughout the hotel as per the law.

To come up with solutions to ensure consistent improvement and development for quality services and to be a brand name and leader throughout the region.

To provide respectful, express, honest and highest quality accommodation to our guests and employees without compromising scientific and conscientious ethics and principles regarding national and international laws as an individual and corporation.

To contribute to the development of the tourism industry, national economy, and the economy of surrounding regions with our own innovative and entrepreneurial approach while ensuring unconditional guest satisfaction at the same time.

To offer an open, honest, reliable accommodation service without compromising legal, scientific, and conscientious ethical values and principles.

To set a good example of a management and business system that employs constant development and innovation by using ongoing training, measurement, and improvement methods.

• To create a service mentality concentrated on “the satisfaction of guests and employees” with our Internationally accredited Quality Management System, which was formed with regard to ISO standards, and unconditional guest and appropriate employee satisfaction.
• To prevent pollution at the source, to give due consideration to recycling and to raise environmental awareness in all our employees.
• To identify occupational health and safety risks and take measures to minimize the risks in order to ensure the safety of our guests and employees, and to prevent occupational accidents and diseases.
• To set a good example of a management and business system using on-going measurement and improvement mechanisms
• To ensure diligent self-training and improvement with the full participation of all our employees.

We ARE COMMITTED TO PROVIDE and develop all OUR SERVICES IN LINE WITH THE INTERNATIONAL standards ISO 9001: 2015, Hazard Analysis and Critical Control PoInt and ISO 10002.

We undertake the following:

• To ensure that our staff specialized in their respective fields shall complete their training in terms of safe food production, hygiene and sanitation in order to enhance their competency in terms of food safety
• To build effective communication channels with internal and external bodies throughout the food production chain
• To identify those hazards that may pose a threat to food safety from the purchasing stage to their presentation and to take necessary preventive measures in order to avoid these hazards
• To guarantee high-quality and safe meal production by constantly improving and developing our efforts to ensure customer satisfaction and to meet Food Safety Management System targets

We ARE COMMITTED TO PROVIDE and develop all OUR SERVICES IN LINE WITH THE INTERNATIONAL standards ISO 9001: 2015, Hazard Analysis and Critical Control PoInt and ISO 10002.

Whilst offering our services and products, we promise the following:

• To meet the needs of our employees, visitors, subcontractors and environment for wellness, health and security to the highest possible extent so that we can:

• set up, maintain and constantly improve an Occupational Health and Safety/ Environment Management System;
• maximize our performance in terms of Occupational Health and Safety/ Environment Management System
• offer training courses to constantly enhance our skills, experience and knowledge together with our people;
• enhance our compliance in the field of Occupational Health and Safety/ Environment Management System by briefing our subcontractors, suppliers and visitors in those areas;
• aim at preventing pollution by minimizing our environment impact;
• prevent accidents, occupational diseases and losses in the field of Occupational Health and Safety;
• comply with the applicable legislation of our countries where we do business as well as with the national legislation in the field of Occupational Health and Safety/ Environment.

We ARE COMMITTED TO PROVIDE and develop all OUR SERVICES IN LINE WITH THE INTERNATIONAL standards ISO 9001: 2015, Hazard Analysis and Critical Control PoInt and ISO 10002.

GARDEN OF SUN HOTEL COMPLAINT MANAGEMENT SYSTEM
Every single criticism is a gift to us.
GARDEN Of Sun Hotel targets to maximize unconditional guest satisfaction owing to its innovative and initiative approach in line with its mission.

Garden Of Sun Hotel looks at its business from the eye of its guests everyday so as to ensure customer satisfaction. It employs on-going measurement and improvement mechanisms owing to its creative and solution-focused approach,

It employs and management and business system that is built on a service concept with a focus on the satisfaction of its guests and employees owing to the Quality Management system based on ISO standards,

In line with the foregoing, we follow up the following stages in the course of our complaint management policy:

To hear the complaints, satisfaction and suggestions of our dear guests,

To look at our business from the eye of our guests

To investigate them,

To offer a fast and effective solution,

To improve.

To measure the efficiency,

To provide feedback to guests,

To change customer complaint to customer satisfaction,

Every single criticism by our guests is a gift for us from Garden of Sun Hotel.

Because you are special to us.

We ARE COMMITTED TO PROVIDE and develop all OUR SERVICES IN LINE WITH THE INTERNATIONAL standards ISO 9001: 2015, Hazard Analysis and Critical Control PoInt and ISO 10002.

Your home in Didim shall be waiting for you, our guests, with all our employees to ensure that our guests have a pleasant holiday in a family atmosphere!